Shipping policy
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Shipping Policy
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Processing Time
- We ship available products within 3-5 business days (excluding holidays and weekends), in the order purchases are received.
- We ship available products within 3-5 business days (excluding holidays and weekends), in the order purchases are received.
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Shipping Methods
- We reserve the right to modify the shipping method as needed to ensure timely and efficient delivery.
- Please note that once an order leaves our shop, shipping and delivery times are the responsibility of the carrier (USPS or UPS). We are not responsible for delays caused by weather, strikes, or any other carrier-related issues.
- If you have questions as the the location of your package or why it hasn't arrived yet, you will need to contact your local post office.
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Free Shipping
- For orders that qualify for free shipping, we will choose the shipping speed based on your location and order specifics.
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Address Accuracy
- Slab Stitcher is not responsible for delays, mis-deliveries, or returns due to incorrect or incomplete shipping addresses provided at checkout.
- If an order is returned to us for reasons such as "insufficient address," "no forwarding address," or "forwarding expired," the customer is responsible for paying the cost of reshipping.
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International Orders
- International customers may be subject to additional duties, taxes, or fees imposed by their government for importing goods. These charges are the responsibility of the customer.
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